Terms of Service

These terms apply when Beacon Studio ("we", "us") builds, hosts or maintains a website for you. By accepting a website preview, paying an invoice, or using our care plan, you agree to these terms.

1. The free preview

We build a free, no-obligation preview of your website. You pay nothing to see it. If you don't want it, you owe nothing and we delete the preview. The preview remains our property until you purchase it.

2. Purchase

If you love your preview, the one-time build fee (quoted to you up front, typically NZD $750) makes the website yours. Payment is due on acceptance, via the secure payment link on your invoice. Once payment is received we publish the website, transfer ownership of the site content to you, and set up your hosting.

3. Care plan

Live websites are looked after under our care plan (typically NZD $19/month), which covers hosting, your domain, SSL security, backups and reasonable content changes. The care plan is billed monthly and you can cancel anytime. If the care plan is cancelled, we'll hand over your website files and help you move within a reasonable period; hosting through us ends at the close of the paid period.

4. Payments

Payments are processed securely by Stripe. We never see or store your card details. Invoices show the exact amount and due date; prices are in New Zealand dollars. Charges appear on your statement as BEACON STUDIO.

5. Refunds

Because you see the complete website before paying, all build fees are payable only after your approval. If something is genuinely wrong with what we delivered, contact us within 14 days and we'll fix it or make it right. Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act 1993.

6. Your content

You confirm that the text, images and other material you give us for your website are yours to use. You keep ownership of your content; we keep ownership of our tools, templates and build system.

7. Our commitments

• We build professional, mobile-friendly websites and host them with SSL.
• We aim for excellent uptime, but no host can guarantee 100% — if there's an issue we work to restore service quickly.
• We communicate honestly: no hidden fees, no lock-in contracts.

8. Liability

To the maximum extent the law allows, our total liability for any claim connected with the service is limited to the amounts you paid us in the previous 12 months. We're not liable for indirect losses such as lost profits. This doesn't limit rights you have under New Zealand consumer law.

9. Changes to these terms

We may update these terms from time to time; the latest version always lives at this page. Material changes will be flagged to active clients by email.

10. Contact

Questions about these terms or your website:
Beacon Studio · New Zealand · [email protected]